I paid before 3:00 p.m. but my service was not restored. Who should I call?

After hours, you can call the on-call telephone number 828-506-0681 and speak to the utility worker on call. He will have a list of customers who paid and were approved for reconnection. Please note: If the administrative office has not verified payment or approved you for reconnection on the list, the on-call staff cannot reconnect your water overnight.