Frequently Asked Questions - General

When I started service, I paid a deposit. Do I get the deposit back and if so when?

The deposit will stay on the account as long as it is an active account. If you move then we will take the final bill out of the deposit and refund you the difference. 

Is there a deposit required to establish service at an existing location?

Yes there is a deposit that must be paid. If you provide your Social Security number the deposit is $100. If you do not provide a Socail Security number or it is inacurrate the deposit will be $200.