Annual Performance Reports

2019 Annual Overflow Report

Attachment	Size
2019 Annual Overflow Report	2.52 MB

2020 Annual Overflow Report

Attachment	Size
2020 Annual Overflow Report	1.08 MB

Applications and Forms

Application For Service (updated 12.2020)

Attachment	Size
twsa_water_sewer_application_for_service_updated_12-31-2020_fillable_pdf.pdf	276.85 KB

Bank Draft Authorization Form

Attachment	Size
twsa_authorization_for_direct_payment.pdf	275.38 KB

Discontinuance of Service

Attachment	Size
discontinuance_form_fillable_pdf.pdf	58.33 KB

Name and or Billing Address Change Form

Attachment	Size
Name and or Billing Address Change Form	74.77 KB

Sewer Allocation Release Request Information & Forms

Attachment	Size
Sewer Allocation Release Request Information & Forms	4.44 MB

Documents

Availability Locate Required Information

Attachment	Size
Availability Locate Required Information	15.37 KB

Cross Connection Thermal Expansion Statement

Attachment	Size
Cross Connection Thermal Expansion Statement	49.84 KB

Water Shortage Response Plan

Attachment	Size
Water Shortage Response Plan	43.71 KB

Policies

Allocation Rental Policy

Attachment	Size
Allocation Rental Policy	469.99 KB

Billing Payment Policy

Attachment	Size
Billing Payment Policy	66.08 KB

Cashiers Sewer Allocation Transfer Policy

Attachment	Size
Cashiers Sewer Allocation Transfer Policy	5.67 MB

Cross Connection Ordinance (adopted 2.18.14)

Attachment	Size
Cross Connection Ordinance (adopted 2.18.14)	915.94 KB

Customer Complaint Policy

Attachment	Size
Customer Complaint Policy	108.39 KB

Customer Deposit Policy

Attachment	Size
Customer Deposit Policy	35.58 KB

Customer Discrimination Policy

Attachment	Size
Customer Discrimination Policy	22.5 KB

Discontinuance of Service Policy

Attachment	Size
Discontinuance of Service Policy	149.17 KB

Economic Development Community Outreach Fund Policy

Attachment	Size
Economic Development Community Outreach Fund Policy	483 KB

Ethics Policy

Attachment	Size
Ethics Policy	175.51 KB

Fire Protection Service Policy

Attachment	Size
Fire Protection Service Policy	96.97 KB

Fire Protection Service Policy Fire Hydrant Use

Attachment	Size
Fire Protection Service Policy Fire Hydrant Use	74.43 KB

Multi-Unit Individual Meter Policy-Existing Units

Attachment	Size
Multi-Unit Individual Meter Policy-Existing Units	44.32 KB

Multi-Unit Individual Meter Policy-New Units

Attachment	Size
Multi-Unit Individual Meter Policy-New Units	45.65 KB

Multiple Connections on One Meter Policy

Attachment	Size
Multiple Connections on One Meter Policy	118.84 KB

Subdivisions Developers Policy

Attachment	Size
Subdivisions Developers Policy	200.57 KB

Theft of Service Tampering Policy

Attachment	Size
Theft of Service Tampering Policy	203.61 KB

Water Sewer Allocation Policy (amended 9.23.2019)

Attachment	Size
Water Sewer Allocation Policy (amended 9.23.2019)	3.59 MB

System Development Fees(SDF)

SDF Tables (Northern & Southern)

Table :1 instantaneous peak demands for SDF determination FY 20-21

Attachment	Size
sdf_tables_northern_southern_table_1_instantaneous_peak_demands_for_sdf_determination_fy-20-21.pdf	134.92 KB

NC Session Law 2017-138

Attachment	Size
NC Session Law 2017-138	1.05 MB

SDF Public Comment Form

Attachment	Size
SDF Public Comment Form	277.52 KB

System Development Fee Narrative

Attachment	Size
System Development Fee Narrative	2.67 MB

TWSA System Development Fee Study

Attachment	Size
TWSA System Development Fee Study	2.63 MB

Water Quality Reports

2021 annual drinking water quality report

Attachment	Size
2021 Water Quality Report	194.54 KB

2011 Water Quality Report

Attachment	Size
2011 Water Quality Report	128.16 KB

2012 Water Quality Report

Attachment	Size
2012 Water Quality Report	93.63 KB

2013 Water Quality Report

Attachment	Size
2013 Water Quality Report	322.76 KB

2014 Water Quality Report

Attachment	Size
2014 Water Quality Report	132.82 KB

2015 Water Quality Report

Attachment	Size
2015 Water Quality Report	109.37 KB

2016 Water Quality Report

Attachment	Size
2016 Water Quality Report	105.75 KB

2017 Water Quality Report

Attachment	Size
2017 Water Quality Report	570.13 KB

2018 Water Quality Report

Attachment	Size
2018 Water Quality Report	253.81 KB

2019 Water Quality Report

Attachment	Size
2019 Water Quality Report	567.41 KB