This memorandum is provided to document that the Tuckaseigee Water and Sewer Authority...
Documents & Forms
Annual Performance Reports
2019 Annual Overflow Report
| Attachment | Size |
|---|---|
 2019 Annual Overflow Report | 2.52 MB |
2020 Annual Overflow Report
| Attachment | Size |
|---|---|
| 2020 Annual Overflow Report | 1.08 MB |
Applications and Forms
TWSA Availability Locate Form
Once you have completed the attached form, please email it to Renee' Moore at rmoore@twsanc.us
If you have any questions please call 828-586-5189 ext. 208
| Attachment | Size |
|---|---|
| TWSA Availability Locate Request Form | 60.4 KB |
TWSA Bank Draft Authorization Form
| Attachment | Size |
|---|---|
| TWSA Bank Draft Authorization Form | 275.38 KB |
TWSA Change of Use Form
Once you have completed the attached form, please email it to Renee' Moore at rmoore@twsanc.us
If you have any questions please call 828-586-5189 ext. 208
| Attachment | Size |
|---|---|
| TWSA Change of Use Form | 94.51 KB |
TWSA Discontinuance of Service
| Attachment | Size |
|---|---|
| TWSA Discontinuance of Service Form | 48.44 KB |
TWSA Name/Billing Address Change Form
| Attachment | Size |
|---|---|
| TWSA Name/Billing Address Change Form | 74.77 KB |
Applying for Service
COWAN VALLEY ONLY - APPLICATION FOR SERVICE
| Attachment | Size |
|---|---|
| Cowan Valley Residents ONLY -Water & Sewer Application for Service | 298.07 KB |
TWSA Water & Sewer Application for Service
Once you have completed the application for service, please email it to Jamie Cunningham at jcunningham@twsanc.us
If you have any questions please call 828-586-5189 ext.201
| Attachment | Size |
|---|---|
| TWSA Water & Sewer Application for Service | 127.43 KB |
Documents
Cross Connection Thermal Expansion Statement
| Attachment | Size |
|---|---|
| Cross Connection Thermal Expansion Statement | 49.84 KB |
Water Shortage Response Plan
| Attachment | Size |
|---|---|
| Water Shortage Response Plan | 43.71 KB |
Policies
Alternate Payment Methods
| Attachment | Size |
|---|---|
| Alternate Payment Methods | 373.48 KB |
Billing and Payment Policy
| Attachment | Size |
|---|---|
| Billing and Payment Policy | 559.14 KB |
Cashiers Sewer Allocation Transfer Policy
| Attachment | Size |
|---|---|
| Cashiers Sewer Allocation Transfer Policy | 127.03 KB |
Cross Connection Ordinance
| Attachment | Size |
|---|---|
| Cross Connection Ordinance | 1012.56 KB |
Customer Complaints Policy
| Attachment | Size |
|---|---|
| Customer Complaints Policy | 191.49 KB |
Customer Deposit Policy
| Attachment | Size |
|---|---|
| Customer Deposit Policy | 133.98 KB |
Customer Discrimination Policy
| Attachment | Size |
|---|---|
| Customer Discrimination Policy | 94.38 KB |
Discontinuance of Service Policy
| Attachment | Size |
|---|---|
| Discontinuance of Service Policy | 113.78 KB |
Economic Development and Community Outreach Fund Policy
| Attachment | Size |
|---|---|
| Economic Development and Community Outreach Fund Policy | 117.36 KB |
Ethics Policy
| Attachment | Size |
|---|---|
| Ethics Policy | 203.14 KB |
Fire Protection Service Policy
| Attachment | Size |
|---|---|
| Fire Protection Service Policy | 108.52 KB |
Fire Protection Service Policy Fire Hydrant Use
| Attachment | Size |
|---|---|
| Fire Protection Service - Hydrant Use Policy | 108.58 KB |
Multi-Unit Individual Meter Policy-Existing Units
| Attachment | Size |
|---|---|
| Multi-Unit Individual Meter Policy for Existing Units | 108.32 KB |
Multi-Unit Individual Meter Policy-New Units
| Attachment | Size |
|---|---|
| Multi-Unit Individual Meter Policy - New Units | 107.94 KB |
Multiple Connections on One Meter Policy
| Attachment | Size |
|---|---|
| Multiple Connections on One Meter Policy | 136.25 KB |
Non-Residential Property Water Sewer Allocation - Excess Demand Policy
| Attachment | Size |
|---|---|
| Non-Residential Property Water Sewer Allocation-Excess Demand Policy | 126.13 KB |
Personnel Policy
| Attachment | Size |
|---|---|
| Personnel Policy | 423.72 KB |
Sewer Use Ordinance
| Attachment | Size |
|---|---|
| Sewer Use Ordinance | 270.77 KB |
Technology Policy
| Attachment | Size |
|---|---|
| Technology Policy | 131.77 KB |
Water Sewer Allocation Policy
| Attachment | Size |
|---|---|
| Water and Sewer Allocation Policy | 471.28 KB |
System Development Fees(SDF)
SDF Tables (Northern & Southern)
Table :1 instantaneous peak demands for SDF determination FY 20-21
| Attachment | Size |
|---|---|
| sdf_tables_northern_southern_table_1_instantaneous_peak_demands_for_sdf_determination_fy-20-21.pdf | 134.92 KB |
NC Session Law 2017-138
| Attachment | Size |
|---|---|
| NC Session Law 2017-138 | 1.05 MB |
SDF Public Comment Form
| Attachment | Size |
|---|---|
| SDF Public Comment Form | 277.52 KB |
System Development Fee Narrative
| Attachment | Size |
|---|---|
| System Development Fee Narrative | 2.67 MB |
TWSA System Development Fee Study
| Attachment | Size |
|---|---|
| TWSA System Development Fee Study | 2.63 MB |
Water Quality Reports
2021 annual drinking water quality report
| Attachment | Size |
|---|---|
| 2021 Water Quality Report | 194.54 KB |
2011 Water Quality Report
| Attachment | Size |
|---|---|
| 2011 Water Quality Report | 128.16 KB |
2012 Water Quality Report
| Attachment | Size |
|---|---|
| 2012 Water Quality Report | 93.63 KB |
2013 Water Quality Report
| Attachment | Size |
|---|---|
| 2013 Water Quality Report | 322.76 KB |
2014 Water Quality Report
| Attachment | Size |
|---|---|
| 2014 Water Quality Report | 132.82 KB |
2015 Water Quality Report
| Attachment | Size |
|---|---|
| 2015 Water Quality Report | 109.37 KB |
2016 Water Quality Report
| Attachment | Size |
|---|---|
| 2016 Water Quality Report | 105.75 KB |
2017 Water Quality Report
| Attachment | Size |
|---|---|
| 2017 Water Quality Report | 570.13 KB |
2018 Water Quality Report
| Attachment | Size |
|---|---|
| 2018 Water Quality Report | 253.81 KB |
2019 Water Quality Report
| Attachment | Size |
|---|---|
| 2019 Water Quality Report | 567.41 KB |
