Documents & Forms
Annual Performance Reports
2019 Annual Overflow Report
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![]() | 2.52 MB |
2020 Annual Overflow Report
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![]() | 1.08 MB |
Applications and Forms
TWSA Availability Locate Form
Once you have completed the attached form, please email it to Renee' Moore at rmoore@twsanc.us
If you have any questions please call 828-586-5189 ext. 208
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![]() | 60.4 KB |
TWSA Bank Draft Authorization Form
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![]() | 275.38 KB |
TWSA Change of Use Form
Once you have completed the attached form, please email it to Renee' Moore at rmoore@twsanc.us
If you have any questions please call 828-586-5189 ext. 208
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![]() | 94.51 KB |
TWSA Discontinuance of Service
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![]() | 48.44 KB |
TWSA Name/Billing Address Change Form
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![]() | 74.77 KB |
Applying for Service
COWAN VALLEY ONLY - APPLICATION FOR SERVICE
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![]() | 298.07 KB |
TWSA Water & Sewer Application for Service
Once you have completed the application for service, please email it to Jamie Cunningham at jcunningham@twsanc.us
If you have any questions please call 828-586-5189 ext.201
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![]() | 127.43 KB |
Documents
Cross Connection Thermal Expansion Statement
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![]() | 49.84 KB |
Water Shortage Response Plan
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![]() | 43.71 KB |
Policies
Alternate Payment Methods
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![]() | 373.48 KB |
Billing and Payment Policy
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![]() | 559.14 KB |
Cashiers Sewer Allocation Transfer Policy
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![]() | 127.03 KB |
Cross Connection Ordinance
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![]() | 1012.56 KB |
Customer Complaints Policy
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![]() | 191.49 KB |
Customer Deposit Policy
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![]() | 133.98 KB |
Customer Discrimination Policy
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![]() | 94.38 KB |
Discontinuance of Service Policy
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![]() | 113.78 KB |
Economic Development and Community Outreach Fund Policy
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![]() | 117.36 KB |
Ethics Policy
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![]() | 203.14 KB |
Fire Protection Service Policy
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![]() | 108.52 KB |
Fire Protection Service Policy Fire Hydrant Use
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![]() | 108.58 KB |
Multi-Unit Individual Meter Policy-Existing Units
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![]() | 108.32 KB |
Multi-Unit Individual Meter Policy-New Units
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![]() | 107.94 KB |
Multiple Connections on One Meter Policy
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Non-Residential Property Water Sewer Allocation - Excess Demand Policy
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![]() | 126.13 KB |
Personnel Policy
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![]() | 423.72 KB |
Sewer Use Ordinance
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![]() | 270.77 KB |
Technology Policy
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![]() | 131.77 KB |
Water Sewer Allocation Policy
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![]() | 471.28 KB |
System Development Fees(SDF)
SDF Tables (Northern & Southern)
Table :1 instantaneous peak demands for SDF determination FY 20-21
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![]() | 134.92 KB |
NC Session Law 2017-138
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![]() | 1.05 MB |
SDF Public Comment Form
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![]() | 277.52 KB |
System Development Fee Narrative
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![]() | 2.67 MB |
TWSA System Development Fee Study
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![]() | 2.63 MB |
Water Quality Reports
2021 annual drinking water quality report
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![]() | 194.54 KB |
2011 Water Quality Report
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![]() | 128.16 KB |
2012 Water Quality Report
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![]() | 93.63 KB |
2013 Water Quality Report
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![]() | 322.76 KB |
2014 Water Quality Report
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![]() | 132.82 KB |
2015 Water Quality Report
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![]() | 109.37 KB |
2016 Water Quality Report
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![]() | 105.75 KB |
2017 Water Quality Report
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![]() | 570.13 KB |
2018 Water Quality Report
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![]() | 253.81 KB |
2019 Water Quality Report
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![]() | 567.41 KB |