Documents & Forms

Annual Performance Reports

2019 Annual Overflow Report

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PDF icon 2019 Annual Overflow Report2.52 MB

Applications and Forms

Application For Service (updated 12.2017)

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PDF icon Application For Service (updated 12.2017)44.55 KB

Bank Draft Authorization Form

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PDF icon Bank Draft Authorization Form87.36 KB

Developer Agreement

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PDF icon Developer Agreement208.03 KB

Discontinuance of Service

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PDF icon discontinuance_form_fillable_pdf.pdf48.04 KB

Name and or Billing Address Change Form

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PDF icon Name and or Billing Address Change Form74.77 KB

Sewer Allocation Release Request Information & Forms

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PDF icon Sewer Allocation Release Request Information & Forms4.44 MB

Documents

2018 TWSA Calendar

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PDF icon 2018 TWSA Calendar745.9 KB

Approved budget fy 2020-2021

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PDF icon Approved budget fy 2020-202111.06 MB

Availability Locate Required Information

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PDF icon Availability Locate Required Information153.94 KB

Cross Connection Thermal Expansion Statement

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PDF icon Cross Connection Thermal Expansion Statement49.84 KB

Water Shortage Response Plan

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PDF icon Water Shortage Response Plan43.71 KB

Policies

Allocation Rental Policy

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PDF icon Allocation Rental Policy469.99 KB

Billing Payment Policy

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PDF icon Billing Payment Policy66.08 KB

Cashiers Sewer Allocation Transfer Policy

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PDF icon Cashiers Sewer Allocation Transfer Policy5.67 MB

Cross Connection Ordinance (adopted 2.18.14)

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PDF icon Cross Connection Ordinance (adopted 2.18.14)915.94 KB

Customer Complaint Policy

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PDF icon Customer Complaint Policy108.39 KB

Customer Deposit Policy

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PDF icon Customer Deposit Policy35.58 KB

Customer Discrimination Policy

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PDF icon Customer Discrimination Policy22.5 KB

Discontinuance of Service Policy

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PDF icon Discontinuance of Service Policy149.17 KB

Economic Development Community Outreach Fund Policy

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PDF icon Economic Development Community Outreach Fund Policy483 KB

Ethics Policy

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PDF icon Ethics Policy175.51 KB

Fire Protection Service Policy

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PDF icon Fire Protection Service Policy96.97 KB

Fire Protection Service Policy Fire Hydrant Use

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PDF icon Fire Protection Service Policy Fire Hydrant Use74.43 KB

Multi-Unit Individual Meter Policy-Existing Units

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PDF icon Multi-Unit Individual Meter Policy-Existing Units44.32 KB

Multi-Unit Individual Meter Policy-New Units

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PDF icon Multi-Unit Individual Meter Policy-New Units45.65 KB

Multiple Connections on One Meter Policy

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PDF icon Multiple Connections on One Meter Policy118.84 KB

Service to Non-Owner Occupied Property Policy

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PDF icon Service to Non-Owner Occupied Property Policy82.95 KB

Subdivisions Developers Policy

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PDF icon Subdivisions Developers Policy200.57 KB

Theft of Service Tampering Policy

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PDF icon Theft of Service Tampering Policy203.61 KB

Water Sewer Allocation Policy (amended 9.23.2019)

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PDF icon Water Sewer Allocation Policy (amended 9.23.2019)3.59 MB

System Development Fees(SDF)

SDF Tables (Northern & Southern)

Table :1 instantaneous peak demands for SDF determination FY 20-21

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PDF icon sdf_tables_northern_southern_table_1_instantaneous_peak_demands_for_sdf_determination_fy-20-21.pdf134.92 KB

NC Session Law 2017-138

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PDF icon NC Session Law 2017-1381.05 MB

SDF Public Comment Form

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PDF icon SDF Public Comment Form277.52 KB

System Development Fee Narrative

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PDF icon System Development Fee Narrative2.67 MB

TWSA System Development Fee Study

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PDF icon TWSA System Development Fee Study2.63 MB

Water Quality Reports

2011 Water Quality Report

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PDF icon 2011 Water Quality Report128.16 KB

2012 Water Quality Report

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PDF icon 2012 Water Quality Report93.63 KB

2013 Water Quality Report

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PDF icon 2013 Water Quality Report322.76 KB

2014 Water Quality Report

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PDF icon 2014 Water Quality Report132.82 KB

2015 Water Quality Report

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PDF icon 2015 Water Quality Report109.37 KB

2016 Water Quality Report

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PDF icon 2016 Water Quality Report105.75 KB

2017 Water Quality Report

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PDF icon 2017 Water Quality Report570.13 KB

2018 Water Quality Report

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PDF icon 2018 Water Quality Report253.81 KB

2019 Water Quality Report

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PDF icon 2019 Water Quality Report567.41 KB